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In the service 'laundry' we offer, the cleaning of the textiles given to us is carried out as part of a simple wash without the use of special cleaning agents and / or a special stain treatment. Therefore, no guarantee can be given that the stains in the textiles will actually be removed by the cleaning carried out. Liability for damage to the textiles given to us exists only for intentional and grossly negligent damage; For simple negligence we are liable - except in the case of injury to life, limb or health - only if material contractual obligations (so-called cardinal obligations) have been violated. Any further liability is excluded.